Marketing professional and their relationship with clients – the way it should truly work (with a nod to Eataly in NYC)

In the best working relationships, collaboration is paramount. In the world of marketing, this is absolutely the case. Eataly (NYC) has a sign that really caught our eye – which was the inspiration behind this post about the best type of relationships between clients and marketing professionals.

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Got Memes? Learn more about this popular aspect of social media from a college student’s perspective – and how these work

Got memes? Memes (pronounced meems) are a series of preset images with designated text formats and personalities – these are representative of what’s popular in today’s culture. Learn from MMC’s (young, 20-something) intern their role in social media, and how memes fit into the lives of college students.

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Social Media and its role in the political happenings in Madison, Wisconsin – plus 6 important social medial lessons

Lots has been going on politically in Madison, WI in the last couple of weeks. But from a social media standpoint, what are the observations and lessons learned? Putting politics aside, here is one marketer’s take!

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Social Media….and a cause. Please help spread the word and let’s make a difference.

Make a difference this holiday season – “like” the MMC FB page and money will be donated to the chartitable cause. Plus, you will get some great marketing-related content in return!

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Social media and the vacation to large metropolitan areas + what this means for how I use social media/Foursquare – (part 3)

Do you use social media in your hometown? Have you found it a different experience when you use it in a less familiar city? I share my thoughts and insights based on what I learned during a recent trip….

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How are college students using Social Media? Are they interacting with businesses via these channels?

MMC’s college intern shares her insights with how college students are using social media as both a way to interact with peers AND as a way to interact with businesses. Perhaps not surprisingly, college students exhibit their own way of using social media.

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A real life political example of how to use Twitter (and how not to). Russ Feingold, you are a true example!

Twitter is all about joining in a conversation.

It is not effectively used as a megaphone (which, truth be told, is how I used it until I figured it out). It does not work well as a one-way channel to communicate ideas.

Rather, Twitter
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is ideal for sharing words or

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Word of Mouth Marketing, Part 2: The excellent service visit to the car dealership

Who likes to take their car to the dealership to get service work done. Right, not many of us do. So when the writer took her vehicle for a simple service yet expected a huge bill, she was quite surprised and thrilled when the dealership did a great thing. This has lead to great word of mouth marketing for the dealership.

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The Fabulous Visit to the ER: turning customer expections on its head (resulting in great word of mouth marketing)

About a week ago, I had a most enjoyable experience in the ER.

Yes, you heard me correctly. Enjoyable and ER are used together in the same sentence (is this a first?).
But why am I proclaiming this? It all starts with customer expectations…
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.and ends up with prolific positive word

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